Make sure that your iPhone’s case or screen protector does not obstruct with the proximity sensor activity.You can turn off and on this (this is on by default) by going to Settings > Display & Brightness. Raise to Wake lets you see your lock screen (display wakes up) when you raise your iPhone up. Note that this is different than “Raise to Wake”. This means that you cannot turn off the proximity sensor. This articles explains what to do when the proximity sensor is not working.įirst of all, please note that there is no setting for the proximity sensor on your iPhone. If you are having this problem, do you think that your iPhone’s proximity sensor is not working correctly? do not worry, you are not alone. Your iPhone does this because of two main purposes: Reduce display power consumption and thus save battery life by turning off the screen light and to disable your iPhone’s touch screen to avoid inadvertent and unwanted inputs by your face. Your iPhone uses the proximity sensor to detect the presence of your face, ear and cheek when you are on a call. Your phone is still showing a black screen even after finishing your conversation,.Your iPhone screen is not shutting off when you hold your phone up to your ear during a call.The proximity sensor is being triggered for no apparent reasons.

Some of the reported problems are listed below: Several users have reported that they are having issues with the proximity sensors.

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